Thatcher Group, Inc.

Core Values

At Thatcher we are striving to establish a foundation for the future. Our values guide that vision.


  • We conduct ourselves with honor, integrity and respect in every relationship and transaction.
  • We are accountable for our actions and hold ourselves to the highest ethical standards.
  • We are accurate, prompt and keep our promises.

Employee Success

  • We recognize that each employee’s success is our success.
  • We aim to attract, develop and retain the best employees.
  • Empowering the individual and the team is an essential element of our culture.
  • It is the company’s responsibility to provide meaningful work in a safe, respectful, and stable environment.
  • We provide opportunities for professional growth and development with commensurate reward and recognition.

Win-Win Relationships

  • Every business relationship must provide value to each party: the customer, the supplier, the employee, the community, and the owner.
  • We earn trust in each transaction.
  • We promote secure and enduring relationships.

Customer Focus

  • We provide value to our customers, both external and internal, by understanding and fulfilling their needs.
  • We provide flexible and reliable supply chain solutions.
  • We operate with a disciplined commitment to quality and perform all actions right the first time.
  • We are committed to every customer’s success.


  • We maintain a long-term view of our business.
  • We prosper through the contribution of each employee, sound business practices, prudent management of business risk, and development of diverse products.

Safety & Environment

  • We will not act unless our action is safe.
  • We will not act unless our action is environmentally sound.
  • We protect ourselves, our customers, and our company.
  • Employees are trained and equipped to work safely.

Continuous Improvement

  • We value innovation and creativity.
  • We proactively seek opportunity to improve the safety, cost-effectiveness, and quality of our products, services, and processes.